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» When will I receive my product activation key?
Your software activation key is displayed on a web page at the end of the purchase process and is also be sent to the purchase email address.
If there is a delay in your credit card provider authorizing the transaction, your registration key will be provided only by email and only after credit card authorization takes place.
» Shipping of CD's
The additional $14.95 CD purchase price includes shipping worldwide. (Note: GetData is not responsible for any customs, excise, or import duty applied by other agencies).
Your CD is produced on demand with the latest version at the time of your order. Please allow 6-10 days for delivery.
» License Options
Standard: A Standard license comes with a software activation key that is valid for installation on two computers (e.g. a desktop and a laptop).
Professional: A Professional license comes with a software activation key that is valid for installation on two computers (e.g. a desktop and a laptop).
A Professional license key enables additional features in the software (see the license comparison table).
Technician: A Technician license comes with a software activation key that is valid for installation on two computers (e.g. a desktop and a laptop). A Technician license also includes a USB hardware activation dongle. The dongle license is portable as it can be moved from PC to PC to activate the software. When the dongle is inserted, the software is activated. When the dongle is removed, the software returns to evaluation mode.
A Technician license key enables additional features in the software (see the license comparison table).
Note: A software key is hardware locked to a computer. To move a key to a new computer, first deactivate a computer (if both activations have been used) by following these instructions.
» Shipping of Dongles?
A technician license purchase includes the delivery of the activation dongle by courier. On-line delivery tracking details are provided.
Note: GetData is NOT responsible for any customs, excise, or import duty applied by other agencies.
If you have a FEDEX or DHL account you can request shipping "paid by recipient". Please contact us, quoting your:
- Order reference number;
- FedEx or DHL account number;
- Shipping preference (e.g. "priority express")
» Can I use a purchase order?
Companies can place a purchase order (PO) by using the "Purchase Order" option in the shopping cart checkout. An order reference number will then be provided. A copy of your PO paperwork containing our purchase order reference number can be sent to email@example.com (the fastest method) or faxed or mailed to:
GetData Sales Australia
Suite 204, 13A Montgomery St
Kogarah NSW Australia 2217
Phone: +61 2 8208-6053
Fax: +61 2 9580-8447
Note: Government agencies or approved commercial organizations can finalize payment on 30 day terms. Other organizations will require full payment either by credit card or wire transfer before product is shipped.