Knowledge Base

Under construction We are currently updating our Knowledge Base. Please check back soon, or send an email if you need assistance now. Thank you.

Search Knowledge Base

1. Installation

System Requirements
System requirements to install Recover My Files

Where to install
Where should I install Recover My Files

2. Activation

Lost Key
Lost Recover My Files activation key

Maximum activations reached
Recover My Files Maximum Activations Reached

3. Drive Recovery

Recover a Formatted, RAW, Corrupt Drive
Step by step guide and video to recovering data from a problem drive

4. iPod Recovery

Copy files from your iPod to a computer
How to copy iPod files to a computer

iPod Data recovery
Recover from iPod data loss with Recover My Files

iPod sad face icon
My iPod has a sad face icon - iPod Data Recovery

5. Previewing Search Results

I could preview, but now cannot
I lost the preview of search results

6. Saving

Save search results
Save data recovery results with Recover My Files